Previous Article Next Article IT skills essential for performanceOn 20 May 2003 in Personnel Today Comments are closed. IT skills must become a top priority for HR because IT is a top priority forbusiness. David Jacobs, managing director of David Jacobs Consulting and former headof IT at National Power, told delegates about a recent British Chamber ofCommerce report that showed IT to be the top performance-improving action madeby more than half of the companies surveyed. He said a survey by consultancy London Economics revealed investment in ITcontributed 25 per cent a year to the UK’s output growth, and 47 per cent ofthe total labour productivity growth between 1992 and 2000. He argued IT is important to HR for transactional and strategic functions.Employee portals save costs and enable HR to automate transaction activity, forexample. These can be devolved to users and managers, so HR can work on strategy.”Portals can help open up HR – they are an agent for change,” hesaid. Jacobs highlighted retention issues specific to IT. “There needs to bea partnership between HR and IT to help manage IT staff.” He said HR managers should recognise IT staff often have an allegiance to ITrather than the company – and should address this by providing training and acareer ladder for IT employees. What HR must realise about IT -The role IT has within the business today– IT’s involvement to enable businesses to evolve into thebusinesses of tomorrow– How IT can help HR deliver business change Related posts:No related photos.